Cookies Policy

Last updated: 13 Nov 2025

At Healing Harmony LTD, trading as The Black Swan Mindset (“we”, “us”, “our”), we believe in clarity, consent, and empowerment — not only in your healing journey, but also in how your data is used online.

This Cookies Policy explains how and why our website uses cookies and similar technologies, and how you can manage your preferences with full control.

Cookies are small text files stored on your device when you visit a website.
Some cookies are essential for the site to function, while others help us understand how visitors interact with our content so we can improve your experience.

Cookies do not give us access to your computer, your personal files, or any private information beyond what you choose to share.

   We use cookies for three main purposes:

These allow the website to operate smoothly, including:

• Remembering your cookie preferences
• Enabling secure checkout
• Supporting account login or booking functionality
   

Without these, the site cannot function properly.

(These load only if you give consent.)
They help us understand how visitors use the website — what’s helpful, what’s confusing, and what needs improvement.

Tools may include:

• Google Analytics
• GoDaddy website analytics
• Any future performance-tracking tools
   

Data collected is anonymized and used only to improve user experience.

(Again, only with explicit consent.)

These help us:

• Understand which content resonates
• Improve our reach on platforms like Facebook, TikTok or Instagram
• Offer relevant updates to people who have already shown interest in our work
   

If used, this may involve:

• Meta Pixel
• Embedded videos or social posts
   

These cookies help us grow in a mindful, respectful way without intrusive tracking.

  We do not use:

• intrusive tracking
• aggressive behavioural profiling
• any data sharing for commercial gain
   

Your journey with us remains private and respectfully handled.

 When you visit our website, you’ll see a cookie banner allowing you to choose:

• Accept all cookies
   
• Reject non-essential cookies
   
• Customise preferences
   

You can change your mind at any time through your browser settings or by revisiting the cookie banner if enabled.

Most browsers allow you to:

• Block cookies
• Clear existing cookies
• Receive alerts before cookies are stored
   

Please note: disabling certain cookies may affect how the site works.

   Some cookies are placed by trusted third-party tools integrated into our website, such as:

• Payment processors
• Analytics providers
• Video or social media embeds
• Booking and scheduling tools (e.g., GoDaddy or Zoom integrations)
   

These third parties process data according to their own privacy and cookie policies — all of which are GDPR compliant.

 Cookies may be:

• Session cookies (cleared when you close your browser), or
• Persistent cookies (stored for a set period, often 30 days–12 months)
   

We retain only what is necessary and only for as long as needed to support functionality or analytics.

 Under UK GDPR and PECR, we use:

• Consent for analytics and marketing cookies
• Legitimate interest or contractual necessity for essential cookies
   

Your consent is always voluntary and can be withdrawn at any time.

 We may update this policy to reflect changes in:

• website functionality
• legal requirements
• third-party services
   

Any updates will appear on this page with a new revision date.

 If you have questions about cookies or how your data is used, you can reach us at:

Healing Harmony LTD
Trading as: The Black Swan Mindset
📧 Email: help@blackswanmindset.com
📍 Registered Address: 7 Bell Yard, London, WC2A 2JR

We honour your privacy as deeply as we honour your healing journey — with transparency, integrity, and respect.